- E-38, Sector 63, Noida, Uttar Pradesh 201 301
- [email protected]
- +91 99718 31977
- Office Hour : 09:30am - 6:30pm
Get The Best BPO Services
Radiate aims to fulfill your needs by offering a wide range of inbound call center service to the organizations. We aim to offer the best service for inbound call center in Delhi NCR in a way so that it can successfully meet diverse needs of companies from a range of sectors. With some of the professional call center representatives available in our team, we aim to achieve your business goals without losing your valuable time and money.
- Tailor made services for your unique needs
- 24*7 services from the top-notch professionals
- Using the latest software for telecommunication
Our Inbound Call Center Services
- Lead Qualification Services
- Order Taking Services
- Product Recall Management
- Claims Processing
- Reservation Booking Services
- Real Estate Call Answering Services
- eCommerce Call Center Services
- Phone Answering Services
- Consumer Response Services
- Sales Management Services
- Billing Query Services
- Customer Journey Mapping Services
You can increase your business’ competitive edge by setting up a virtual India-based call center.
How We Help Your Business To Grow And Successful
WHY CHOOSE USWealth of Experience
We at Radiate take pride to say that we have a wealth of experience in offering inbound call center in India to your valuable customers.
Exceptional ability
We follow market testing and advanced reporting systems to offer quick and effective solutions for your business irrespective of the vertical.
Guaranteed Satisfaction
We hold specialization in offering great customer service and manage customer relationships to improve customer retention and loyalty.
Trained call center agents
We have some of the top call center agents who are backed with knowledge,m technical skills and ability to manage customers.
Round the clock support
We offer 24/7 inbound call center service to your customers to ensure that your customers are never angry or disappointed about your service.
Latest technology
At Radiate, we are equipped with advanced technology that can improve the customer service and ensure quick solutions.
Industries We Cater
Where We Work
Benefits of Inbound Call Center Services
OUR EXPERIENCECustomers are mostly intrigued by companies or organizations who can take care of their needs. In such a scenario, when you have an active inbound call centre service, you can stay assured that you will be able to retain your customers.
At Radiate, we comprehend the value of satisfied customers and hence we strive to offer the best inbound service including the top technology to become the top inbound call center process provider. Our organized customer service takes care of your needs. We offer unparalleled service to improve your business reputation in the market.
- We guarantee customer satisfaction
- We can reduce the operational costs
- We don't keep your customers on hold
- We ensure offering unparalleled customer service on your behalf
- We strive to offer resolution over call
- We introduce latest technology in the process
Inbound Call Center Software We Use
OUR Tools
Frequently Asked Questions
FAQ'sFor any businesses from any vertical inbound call center service plays a significant part. Such a service man that you will answer the calls coming from your customers and answer their concerns and queries. If you are competent in answering the maximum calls and queries, you will be in the top rated service provider. This having a quality inbound call center service is exceptionally needed.
Inbound service is solely meant for the customers by the businesses to answer to the queries and concerns. These days most companies have started releasing the need for inbound service and thus they are introducing their own system. However, outsourcing can always become valuable for companies as it saves from labour costs, maintenance, training and hiring to offer good customer service.
Inbound calls are the calls that come from the customers to get support for their queries and concerns and outbound calls are the calls that are generally sales calls for generating leads.
Handling inbound calls requires an efficient team who has knowledge on answering customers, latest technology software that would give complete details of the customers and training so that they can resolve the queries at the earliest.
What Our Clients Say
Client feedback Initially we sought Radiate’s input and expertise on some of our strategic initiatives. Overtime, we outsourced them to gain expertise on other operations.
Sanjay Kumar A leading Company
Radiate team has been a brilliant asset in exploring our new business capabilities. They helped us capitalize on missed opportunities.
Sachin Mishra A leading Company
The Radiate BPO has been helpful and significant resource for us. They evolved as excellent consultative and strategic partner.
Rohit Singh Design