- E-38, Sector 63, Noida, Uttar Pradesh 201 301
- [email protected]
- +91 99718 31977
- Office Hour : 09:30am - 6:30pm
Get The Best BPO Services
Are you facing it hard to manage the load of emails that you receive from your customers? Leaving them unanswered or unnoticed is actually degrading the health of your business in some way. This you need to find out a way and nothing can be helpful than having a team ready to offer exceptional email support services. With some of the best team members, we make sure that you will be able to respond to every email in the least turnaround time and thereby ensure happy customers.
- Exceptional team to resolve the queries over email
- Responds to the earliest to ensure less grievances
- Offering 24/7 email support services to your clients
- Improve customer satisfaction, experiences and sales
Our Email Support Services
- Cold Calling Services
- B2B Cold Calling Services
- Lead Generation Services
- Database Selling Services
- Appointment Setting Services
- B2B Telesales Services
- Research Surveys and Polling
- Telephone and Web Based Business Development
- Up Selling/Cross Selling Campaigns
- Product Promotions
- Teleprospecting Services
- Event scheduling services
- Order entry services
You can increase your business’ competitive edge by setting up a virtual India-based call center.
How We Help Your Business To Grow And Successful
WHY CHOOSE USExperienced professionals
With some of the best professionals in our team both skilled and experienced in their respective genre ensures offering the resolution to the emails in the least possible time frame. You get the best professionals with us.
Reliable Services
You can stay assured that you will be offered with reliable service for your desired lookout with us. Being in the industry for more than years now has helped us understand the need for offering personalized services.
Expertise in domain
Since every industry has its own set of needs and requirements, we offer the training to our team to acquire the expertise. Besides, having customer handling knowledge makes us one of the best choices for your needs.
Improved customer satisfaction
We make sure that taking email support service from us would be helpful in understanding your customers more. Since our representatives handle each email at a time, we guarantee 100% customer satisfaction.
24/7 customer services
We understand that your customers are eagerly waiting for your answer and hence we try not to make them wait. We offer round the clock services that would help your customers to get immediate resolution.
Advanced tools
We make use of advanced tools and techniques that are specially built for email chat support services. With this, it becomes easier for our representatives to keep a track and offer accurate service.
Industries We Cater
Where We Work
Importance of offer Email Support Services
OUR EXPERIENCEWhen you have an organization, you will definitely cook for improved customer satisfaction, customer loyalty and gaining competitive edge by offering better service. Only when you have a great email support service team ready to answer the queries of the customers, can you nsure to resolve the queries at the fastest time.
Choosing to outsource email support services to an efficient team can become a lot beneficial for the organizations. At Radiate, we value your customers, and hence we make sure that with our extensive team and expertise, we offer the best chat support to your customers to the earliest.
- A quality professional team offer fastest resolution
- Trained extensively to offer best solution
- Abiding by the quality in every point
- 24/7 email support service to your customers
- Improved customer satisfaction
- Qualified and trained representatives
Email Support Services Software We Use
OUR Tools
Frequently Asked Questions
FAQ'sEmail support is one of the best support systems of an organization. Since most customers refrain from calling the customer service, email support is one of the most handy ways of getting in touch. With more customers availing the email system for communication, having a great team by your side can be a good choice for any organization.
We work to make sure that your customers are receiving the resolution at the earliest to improve customer satisfaction.
It has been studied that almost 47% of the clients prefer email, offer live chat or calling the representatives. Therefore, when you don’t have a support team to provide answers to their queries at the earliest, you are definitely losing some of your most valuable assets. Therefore having a support team exclusively trained on your products or service can be a good choice to retain your customers and improve your business value.
We have our own system that we follow for every customer. However, keeping in mind that different organizations have different offerings and so do their customers’. Thus, we make sure to understand your business first and then take every email individually with dedication to offer the right resolution.
One of the most argued topics is whether inhouse team is better than outsourcing email chat support services. It depends on your resources and time. If you have the infrastructure ready with the advanced tools and executives, you can have your inhouse system but make sure to observe them closely. However, if you don’t want to take the headache of training, maintaining, setting up an infrastructure but just to concentrate on your business, outsourcing is the best choice.
What Our Clients Say
Client feedback Initially we sought Radiate’s input and expertise on some of our strategic initiatives. Overtime, we outsourced them to gain expertise on other operations.
Sanjay Kumar A leading Company
Radiate team has been a brilliant asset in exploring our new business capabilities. They helped us capitalize on missed opportunities.
Sachin Mishra A leading Company
The Radiate BPO has been helpful and significant resource for us. They evolved as excellent consultative and strategic partner.
Rohit Singh Design