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CLIENT SPEAK

Customer/ Merchant

Acquisition

Running a business successfully is a challenging undertaking unless you own the right resources. Allocation and full utilization of resources is crucial to ensure success in your business. If you don’t have the right set of people working with you, then it simply means you are moving mindlessly in a wrong direction to achieve unachievable. In today’s ever changing and volatile market, you must outsource some of your crucial responsibilities to a reliable organisation. Radiate E services is the embodiment of a reliable partner. At Radiate E services, we work with you to strengthen your weaknesses and empower your strengths more specifically in the customer acquisition department.

Our highly proficient and experienced call center agents are trained specially to optimise the business relationships which you share with your clients. We make sure that every call we make or receive converts to a better venture for your business. Our time proven strategies enable us to expand your customer base. Some of the interesting methods we deploy include telemarketing, SMS messaging, telesales, faxing, emailing, as well as advice on media sales. We help you every step of the way right from the initial touch base to the actual sale and after sale follow up service. As far as acquisition part is concerned, we can help you with the consulting and the presale prospect.

Our highly trained and extremely proficient marketing professionals will work with you in devising programs and strategies for you that will help you achieve success in the customer acquisition area. Apart from having the best talent on board, we also have the right tools in place. Such qualities set us apart from other BPO organisations. We train our staff to teach them about the crucial aspects of buying behaviour and the art of persuasion. We understand the minute details and complexities related to sales process and make opportunities from that knowledge to transform every potential sale into an actual sale. Let’s take a quick glance at the services we offer as part of our customer acquisition service:

  • Lead generation
  • Lead qualification
  • Appointment setting
  • Market research
  • Personal contact and automated programs
  • Workflow management
  • Client follow up
  • B2B and B2C sales and acquisition
  • Fulfilment and payment processing

We are specialised for not only making customers but we make customers for life. Our services go beyond the sales part of the equation to include follow ups for customers. This will enhance your customer satisfaction. We understand that acquisition is the first crucial step in the entire sales process that’s the reason we act as your ambassadors. We build healthy relationships with your customers that last a lifetime and make sure to put your best foot forward when handling your customers. We are committed to keep your good name alive in the industry for lifetime. Our services remain active 24hours a day, 7 days a week, everyday for 365 days.

We have extensive experience in the field of customer acquisition which itself becomes the key for you to open more doors. Our expertise in customer acquisition will help you to flourish your business to the otherwise inactive customers. Our customer acquisition service should be one of the most rational investments you will make as we ensure to keep customers for life.

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