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Inbound Services

What is an Inbound Call Center Service?

An inbound call center predominately provides support for handling large volume calls initiated by the customers. These calls are mainly rendered as telephone answering requests for client’s products or as pre or post sales technical assistance.

Radiate is a pioneer in offering world-class inbound call center service to foster better communication with end users. Our intelligent reps specialize in offering effective 24 hour inbound call center services to maximize your business revenues, minimize operational expenses, and strengthening long term relationships with end users.

 

Key Features

  • Expert call answering support
  • Latest voice & data communication systems
  • Quality checks though 100% voice call recordings
  • 100% operational transparency
  • 24*7 customer support

Why Outsource Inbound Call Center Services to Radiate ?

Our inbound call center services focuses on flashing-up your customer experience by formulating strategies in consonance with your business objectives. Our competent professionals have extensive experience in supporting various calling scenarios. Our inbound call services can help you in many ways:

  • Higher Lead Generation:To stimulate customer’s interest in your products/services, we develop sales pipeline by transmitting information through online social media platforms.
  • Cross-sell & Up-sell:We specialize in cross selling and up selling your line of products and services to existing users.
  • Fostering Stronger Client- Base:We strive to cement better relationship with your customers by timely addressing their queries and recommending accurate solutions.
  • Improving Brand Equity:Our inbound call center services help you strengthen your brand image in the mindset of your esteemed customers by rendering quality customer support and driving confidence in your offering.

Know more about our inbound call center services; simply contact with us at [email protected]

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